FAQ:
Can we do a sample trial order firstly?
Sure! we insist on high quality first, thanks for giving us the chance to prove our high quality. For long-term business relations, we welcome all the sample inquiries, please kindly contact us soon, we will reply in 24hours.
Can we customize the LOGO?
Yes! We can help customer printing or engraving the logo on the products, and also packages or manuals. MOQ 500pcs for printing logo, 1000pcs for customized package and label with factory present available models.
What’s your warranty policy?
A: All the products are 100% inspect by QC, we offer 12 months guarantee for the defective products due not caused by users.
About Shipping:
1. We will discuss the shipping details with our customers, and chose the best option to help them shipping.
2. We also accept the pick up from our company by the carrier, who cooperated with our customers and got authorization from our customers.
3. Generally, we will use DHL, UPS, EMS, FedEx, TNT or airfreight, If you need to be sent by sea, we can discuss together. for DHL, UPS, need about 3-4 days to delivery, FedEx, about 2-3 days.
Ordering Process:
1.Samples:
Buyers are responsible for the samples cost and shipping costs. The samples will be sent within 7 days after the payment is received.
2.Regular Orders:
30% deposit is required before manufacturing. Full Payment is required before shipment.
Goods are expected to be shipped within 7 days after the deposit is received.